What clients want: what can law firms learn from banks
One of the common challenges that all law firms face is understanding exactly what clients want. Providing a best-in-class client experience is ultimately what sets one firm apart from another.
This is why Legatics invited Chris Grant (Director of Lawtech at Barclays) along to share his experiences and insights.
Watch this 45 min webinar where you'll get a better insight into what you and your firm can do to stand out.
In this webinar you will learn:
- What sets one firm apart from another
- How to go above and beyond client expectations
- How your clients are measuring the value you provide
Speakers
Chris Grant
LawTech Director at Barclays and Panel member at LawTechUK
Daniel Porus
Chief Commercial Officer at Legatics